How do you turn a satisfied customer into more business for your company? Here are five ways Mansfield Plumbing recommends so that you can grow your plumbing business based on happy customers.<\/p>\n
Tip #1<\/strong> – Give out customer comment postcards<\/u> to every client when a job is complete. Leave plenty of space on the postage pre-paid card to allow for write-in compliments (and include a check box asking if you can use their remarks in your marketing efforts) along with adding in an area requesting details on potential referral clients.<\/p>\n Tip #2<\/strong> – Share positive customer comments<\/u> regularly on your website and in social media. Nothing brings new customers like getting positive recommendations of your services from old customers!<\/p>\n Tip #3<\/strong> – Leave business cards and business card magnets<\/u> behind when every job is complete. This way customers know how to quickly reach you in the future … and they can share your contact information with their friends who may need your services.<\/p>\n Tip #4<\/strong> – Offer a refer-a-friend incentive program<\/u> during slow business times. Ask for specific names and contact details of people who may be interested in your services. For every person a past customer refers, send them a small gift or make a donation in their name to a local charity of their choice.<\/p>\n Tip #5<\/strong> – When a new customer mentions they’ve been referred by a past customer, reach out to the past customer with a follow-up thank you letter and a small token gift<\/u>, like a $5 Starbucks gift card.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" How do you turn a satisfied customer into more business for your company? Here are five ways Mansfield Plumbing recommends so that you can grow your plumbing business based on happy customers. Tip #1 – Give out customer comment postcards to every client when a job is complete. Leave plenty of space on the postage […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-4247","post","type-post","status-publish","format-standard","hentry"],"acf":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/posts\/4247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/comments?post=4247"}],"version-history":[{"count":2,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/posts\/4247\/revisions"}],"predecessor-version":[{"id":4354,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/posts\/4247\/revisions\/4354"}],"wp:attachment":[{"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/media?parent=4247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/categories?post=4247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mansfieldplumbing.com\/wp-json\/wp\/v2\/tags?post=4247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}